BookBooth Support

Need help with BookBooth? We're here to help.

Email: admin@bookbooth.app

When contacting us, please include your BookBooth username and a description of the issue. For your security, never send us your password, password-reset code, full payment information, or other sensitive credentials.

Account Access & Password Reset

If you forgot your password, use Forgot Password from the BookBooth sign-in screen.

Enter the email address associated with your account. If an account is associated with that address, BookBooth will send password-reset instructions.

If you continue to have trouble accessing your account, contact:

admin@bookbooth.app
 
Librarian Searches
 

BookBooth's Librarian provides AI-powered book recommendations based on the preferences and search criteria you provide.

Free BookBooth accounts include up to 5 Librarian searches per day.

BookBooth Plus members include up to 30 Librarian searches per day.

Daily Librarian search allowances reset at midnight UTC.

One request to the Librarian counts as one search, regardless of the number of books returned. If you refine your recommendations and the refinement generates a new Librarian request, that refinement counts as another search.

Searching for books from the Shelves tab does not use your Librarian search allowance.

If you believe your Librarian search allowance is displaying incorrectly, contact admin@bookbooth.app.
 
BookBooth Plus

BookBooth Plus is an optional monthly subscription that currently includes up to 30 Librarian searches per day.

BookBooth Plus is available for $2.99 per month, subject to the pricing displayed by the Apple App Store or Google Play at the time of purchase.

Subscriptions automatically renew unless cancelled through your Apple or Google account.

Cancelling BookBooth Plus stops future renewals. You will generally retain access to your Plus benefits through the end of your current paid subscription period, subject to the applicable app store's policies and your subscription status.

If your active BookBooth Plus subscription is not being recognized, first use the Restore Purchases option in BookBooth. If the problem continues, contact admin@bookbooth.app.
 

Cancel BookBooth Plus

Deleting the BookBooth app or deleting your BookBooth account does not necessarily cancel an active App Store or Google Play subscription.

iPhone/iPad: Manage or cancel BookBooth Plus through your Apple subscription settings.

Android: Manage or cancel BookBooth Plus through your Google Play subscription settings.

Cancellation prevents future renewal but does not ordinarily remove access before the end of the already-paid subscription period, subject to the applicable store's policies.
 
Extra Librarian Searches

Users may purchase 10 Extra Librarian Searches for $1.99, subject to the price displayed by the Apple App Store or Google Play at the time of purchase.

Extra Librarian Searches are separate from your daily included allowance. BookBooth uses your included daily searches first and uses purchased searches after your daily allowance has been exhausted.

Purchased Librarian searches do not expire and remain associated with your BookBooth account until used.

Extra search packs may be purchased more than once and are available to both Free and BookBooth Plus users.
 

If a successful purchase is not reflected in your account, use Restore Purchases where available. If the issue continues, contact admin@bookbooth.app.

Reporting Content or Users

BookBooth provides in-app tools for reporting inappropriate content, messages, and users.

When possible, use the in-app Report option so our moderation team receives the information needed to review the issue.

For additional assistance, contact admin@bookbooth.app.

Blocking a User

BookBooth allows you to block other users.

Blocking prevents applicable interactions between your account and the blocked account. You can also unblock a user through the applicable BookBooth account controls.

Advertising Support

For questions about a BookBooth advertising campaign, contact:

admin@bookbooth.app

Please include your BookBooth username and enough information for us to identify the applicable advertising campaign.

Advertisements are subject to review before they are permitted to run.

If BookBooth rejects an advertisement before its campaign begins, the advertiser may be eligible for a refund of the applicable advertising purchase, subject to the Apple App Store or Google Play refund process.

Purchase Issues

Purchases made through the BookBooth iOS application are processed by Apple. Purchases made through the BookBooth Android application are processed by Google Play.

If a successful purchase is not reflected correctly in BookBooth, first use the Restore Purchases option where available.

If you still need assistance, contact admin@bookbooth.app and include:

• your BookBooth username;

• the approximate date of purchase;

• whether the purchase was BookBooth Plus, Extra Librarian Searches, or an advertising package; and

• whether the purchase was made through Apple or Google Play.

Please do not send your full payment-card information, password, password-reset code, Apple ID password, Google password, or other sensitive credentials.

Refunds for purchases processed through Apple or Google are generally handled according to the applicable store's refund policies and procedures.

Delete Your Account

You can delete your account directly from BookBooth:

Profile → Profile Settings → Account → Delete Account

If you cannot access the app, visit:

bookbooth.app/delete-account

Privacy Requests

For questions about your personal information, requests to access applicable personal information, or other privacy-related requests, contact:

admin@bookbooth.app

Please do not send passwords or sensitive credentials by email.

Legal Information

Privacy Policy: bookbooth.app/privacy

Terms of Service: bookbooth.app/terms

Account Deletion: bookbooth.app/delete-account

Contact

BookBooth LLC
Georgia, United States
admin@bookbooth.app
bookbooth.app